Barefoot Downunder Terms and Conditions
Price is quoted in Australian dollars.
A 1.5% credit card surcharge applies for Visa & MasterCard which covers transaction/overseas credit card fees. We do not accept diners, AMEX or travellers cheques.
There are no refunds if cancelled 72 hours or less from departure time, regardless of any circumstances or last minute unforeseen medical emergencies, no shows or cancellations due to extreme weather. No refunds for late arrivals and missed pickup or no-shows. A $10 admin fee applies for any cancellations made after 72 hours for each booking or for any booking changes thereafter.
No date changes are permitted within 72 hours from departure date.
Our trips run on a schedule and it is required that all customers arrive at the pick-up location ten minutes prior to pick up time. If you are late and not at the meeting location in the morning or throughout the day then you will have to make your own way to the tour or back to Sydney at your own cost.
Unfortunately we cannot change the weather and trips are not cancelled or refunded due to poor or rainy conditions unless safety is an issue.
We reserve the right to change a route or itinerary, inclusions, amend times, days and fares for its tours if necessary or withdraw without notice.
All passengers will be required to sign a safety waiver form on the day that outlines their agreement in participation of adventure activities offered by Barefoot Downunder.
All persons are charged at adult rates, no large luggage items are permitted on board the mini bus as there is limited space.
Anyone under the age of 18yrs old must be accompanied by a Parent/Guardian/Carer.
We take security very seriously and lock the bus at all times, however we take no responsibility for personal items left on the bus, lost or stolen. We will do everything we can to help you locate any items left or lost while on out tour.
We offer 1 drop off at the end of the day back near the Central Train Station. For those picked up at all other locations will need to make their own way at their own expense.
Medium fitness level required for those booking on the Blue Mountains Tour and a Medium -High level of fitness for our Figure 8 Pools Tour. If you do not have the proper fitness capability for the tour or activity then you will not be permitted to take part if the guide deems your fitness as a danger. Proper closed in shoes must be worn.
All passengers are required by Australian law to wear seat belts at all times
Any inappropriate behaviour or misconduct is not tolerated on our tour and we reserve the right to remove such person/s. Any guest who is rude or aggressive to any customer or guide will be asked to leave the tour and make their own way back to Sydney at their own expense.
Due to Australian law smoking is prohibited on the bus.